Contact Us
We're here to help you make your career resonate.
Reach out with questions, feedback, or partnership inquiries.
Get in Touch
Whether you’re exploring our services, need support with your account, or want to discuss enterprise solutions, we’re here to help.
Ethical Conduct & Transparency
Have questions about our services or your account?
Ethical Conduct & Transparency
Customer Care
Coming Soon
Address
675 Town Cetner Blvd Suite 200 Bldg 1A Garland, TX 75040
Support Hours
Monday – Friday:
9:00 AM – 6:00 PM CT
Saturday – Sunday:
Email support only
For Organizations
Interested in XylaWorks for your workforce outplacement?
Direct Enterprise Contact
Email
enterprise@xylaworks.com
Schedule Call
Link to Calendly or scheduling tool
Download
Download Enterprise Overview PDF
For Partners & Media
Partnership inquiries, media requests, or speaking engagements:
Media Contact
media@xylaworks.com
For Dr. Cedric D. Alford speaking engagements or thought leadership opportunities:
Media Kit & Resources:
Frequently Asked Questions
Q: How quickly will I receive my career development package?
A:Starter Spark: Instant digital delivery
- Career Polish: 24-48 hours
- Strategic Compass: 2-3 business days
- Executive ProFile: 3-5 business days with
- ongoing consultation access
All timelines begin once you complete your initial assessment and provide required information.
Q: Can I upgrade from one tier to another?
A:Starter Spark: Instant digital delivery
- Career Polish: 24-48 hours
- Strategic Compass: 2-3 business days
- Executive ProFile: 3-5 business days with
- ongoing consultation access
All timelines begin once you complete your initial assessment and provide required information.
Q: How does XylaWorks protect my personal information?
A:Starter Spark: Instant digital delivery
- Career Polish: 24-48 hours
- Strategic Compass: 2-3 business days
- Executive ProFile: 3-5 business days with
- ongoing consultation access
All timelines begin once you complete your initial assessment and provide required information.
Q: Can XylaWorks help with international career development?
A:Starter Spark: Instant digital delivery
- Career Polish: 24-48 hours
- Strategic Compass: 2-3 business days
- Executive ProFile: 3-5 business days with
- ongoing consultation access
All timelines begin once you complete your initial assessment and provide required information.
Q: Do you work with specific industries?
A:Starter Spark: Instant digital delivery
- Career Polish: 24-48 hours
- Strategic Compass: 2-3 business days
- Executive ProFile: 3-5 business days with
- ongoing consultation access
All timelines begin once you complete your initial assessment and provide required information.
Q: How is XylaWorks different from resume services?
A:Starter Spark: Instant digital delivery
- Career Polish: 24-48 hours
- Strategic Compass: 2-3 business days
- Executive ProFile: 3-5 business days with
- ongoing consultation access
All timelines begin once you complete your initial assessment and provide required information.
Q: What if I need revisions to my deliverables?
A:Starter Spark: Instant digital delivery
- Career Polish: 24-48 hours
- Strategic Compass: 2-3 business days
- Executive ProFile: 3-5 business days with
- ongoing consultation access
All timelines begin once you complete your initial assessment and provide required information.
Careers at XylaWorks
Current Trends Shaping Career Development
Interested in joining our team?
We’re building the future of career development. If you’re passionate about AI, ethical technology, career strategy, or organizational development, we’d love to hear from you.
Current openings: [Number] positions available
Feedback & Suggestions
Help us improve XylaWorks.
We’re continuously evolving our platform based on user feedback. If you have suggestions for new features, improvements to existing services, or ideas for how we can better serve you, we want to hear from you.
Email: feedback@xylaworks.com
Your input directly shapes our product roadmap and helps us build a better career development platform for everyone.
Report a Technical Issue
Experiencing technical difficulties?
Email: support@xylaworks.com
Please include:
- Description of the issue
- Device/browser you’re using
- Screenshot (if applicable)
- Steps to reproduce the problem
Our Ethical Commitment
Interested in partnering with XylaWorks?
We're open to strategic partnerships including:
For Outplacement Firms: Augment your human-led services with scalable AI-powered tools
For Professional Associations: Offer member benefits and co-marketing opportunities
For Universities/Career Centers: Provide students and alumni with career development resources
For Diversity Organizations: Collaborate on initiatives supporting underrepresented professionals
For HR Tech Platforms: Integrate XylaWorks into your existing solutions
Email:
partnerships@xylaworks.com
Ready to Transform Your Career?
Don’t wait to start building a career that resonates. Get your free assessment today.
